Plutoos 963XL Magenta Ink Cartridge with Chip Compatible with HP 963 26 ml for OfficeJet Pro 9010 9015 9020

Plutoos

CHF 14.95

Content: 28 ml

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Available, delivery time: Next-day delivery*

Product number: PL10673

Manufacturer: Plutoos

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🖨️ 963XL Magenta: 26 ml — more ink than the original

With chip · replaces HP 963XL 3JA28AE · up to 1,600 pages

✓ with chip 💧 26 ml 🖨️ up to 1,600 pages 🇨🇭 Swiss warehouse

The Plutoos 963XL Magenta is a compatible replacement for the original HP 963XL (OEM reference 3JA28AE) — with 26 ml more ink than the original (22.92 ml) and a yield of up to 1,600 pages per ISO/IEC 24711. Ships with chip: automatic recognition and ink-level display as usual.

Same-working-day dispatch from our Swiss warehouse, 60-day return on unopened items.

Compatible printer models

✓ HP OfficeJet Pro 9010	✓ HP OfficeJet Pro 9012
✓ HP OfficeJet Pro 9013	✓ HP OfficeJet Pro 9014
✓ HP OfficeJet Pro 9015	✓ HP OfficeJet Pro 9016
✓ HP OfficeJet Pro 9018	✓ HP OfficeJet Pro 9019
✓ HP OfficeJet Pro 9020	✓ HP OfficeJet Pro 9022
✓ HP OfficeJet Pro 9023	✓ HP OfficeJet Pro 9025
✓ HP OfficeJet Pro 9028

including e-variants* (*only if HP+ / HP Instant Ink is NOT activated).

When the magenta runs low, the presentation slides lose their punch first — and the HP OfficeJet Pro 9020 loses colour printing altogether. This cartridge brings 26 ml versus 22.92 ml in the original and manages up to 1,600 pages. It costs around one Rappen per page. Should anything remain open, our Swiss support is there by email — fast and dependable.

⚠️ Important for HP “e” models (9010e, 9015e, 9019e, 9022e, 9025e etc.): Compatible cartridges work only if HP+ / HP Instant Ink is NOT activated. With HP+ or an active Instant Ink subscription the printer accepts original HP cartridges only — Plutoos cartridges will then not be recognized. An HP restriction, not a cartridge defect; HP+ cannot be deactivated once activated. If unsure, check the HP Smart app before ordering.

Note on firmware updates: HP lists these printer series as 'Dynamic Security' models — manufacturer updates can detect and restrict cartridges with non-original chips, typically showing messages such as 'Non-HP Chip Detected' or 'Cartridge Problem'. Many customers and user forums report that compatible cartridges work reliably when automatic firmware updates remain switched off in the printer settings, and that rolling back an already-installed update has helped (search: printer model + 'firmware downgrade'). The decision rests solely with the customer. Newer printer firmware can restrict the recognition of compatible (non-original) cartridges. If you intend to use compatible cartridges, we recommend disabling automatic firmware updates and installing updates manually only when needed. All information without guarantee; the decision rests with the customer.

Package contents

Plutoos 963XL (replaces 3JA28AE)

Magenta

✓ with chip

26 ml

up to 1,600 pages

Page yield per ISO/IEC 24711 (XL equivalence), 5% coverage.

Installation & first use

Unpack only right before installing and pull the protective strip.
Insert until it clicks — the chip is recognized automatically, no resetter needed.
Confirm the “non-genuine cartridge” notice with OK — this is normal.
Print a nozzle check after installation.

Care & storage

Store sealed, upright, at 5–35 °C, away from direct sunlight — best used within 24 months.
Print a few pages at least every 2–3 weeks so the nozzles do not dry out.
Never leave the printer without a cartridge — the print head can dry out.
Storing an opened cartridge: seal all open ports with the original protective tape, a tank tape or ordinary scotch tape, cover the contacts, store upright at room temperature.
(Our advice: once opened, use the cartridge up completely rather than storing it — opened cartridges are very likely to dry out or start leaking.)

Good to know

“Non-genuine cartridge” message: One-time notice — confirm with OK, printing continues normally. The printer warranty remains valid.

Firmware updates:These printer series are HP 'Dynamic Security' models. Printer manufacturers occasionally release updates that restrict the recognition of non-original cartridges — as a rule, only the latest firmware versions are able to identify and block compatible cartridges. Many customers and user forums report that those who want to use compatible cartridges improve their chances of trouble-free operation when automatic firmware updates remain switched off in the printer settings. If an update has already been installed and messages such as “Cartridge not compatible” or “Ink level low” appear, other customers report that rolling the firmware back to the previous version has helped — instructions can be found via a Google/YouTube search for your printer model and “firmware downgrade”. We pass on these experiences of other customers in good faith; whether and how you apply them is solely your decision and responsibility — results may vary from printer to printer.

Ink level display: The chip reports levels; on some models the display may differ slightly — the actual fill volume is not affected.

Troubleshooting

Cartridge not recognized	Remove, wipe the contacts with a dry cloth, reinsert until it clicks, restart the printer. On e-models: check whether HP+ / Instant Ink is active.
Streaks / faint print	Run 1–2 nozzle cleanings from the printer menu, then a nozzle check.
Wrong colors	Run print head alignment from the printer menu.
Message “Cartridge not compatible” / “Ink level low” after a firmware update	Restart the printer, remove the cartridge and reinsert it until it clicks, confirm the message with OK. If the message appears immediately after a firmware update, other customers report that rolling the firmware back to the previous version has helped (Google/YouTube search: printer model + “firmware downgrade”) — the decision and its execution rest solely with the customer.

✓ Free shipping (CH/FL) · ✓ Next-working-day delivery (latest the 2nd) · ✓ 60-day returns (unopened) · ✓ 14-day returns (opened, fees apply) · ✓ TWINT, PostFinance, Visa, Mastercard, invoice · ✓ Eco-friendly packaging

FAQ

❓ Does a compatible cartridge void my printer warranty?

No. Under Swiss and EU law the warranty remains valid unless the cartridge demonstrably caused the defect.

❓ Does the ink level display work?

Yes — the cartridge ships with chip; the printer shows levels as usual. No chip swap, no resetter.

❓ Is print quality the same as the original?

Yes — pigment ink matched to HP Thermal Inkjet, produced to ISO 9001 standards.

❓ Do the cartridges work on HP “e” models (e.g. 9015e)?

Yes — but only if HP+ / HP Instant Ink is not activated. With HP+ or an active Instant Ink subscription the printer accepts original HP cartridges only; an HP restriction, not a cartridge defect.

❓ My printer suddenly reports an error after an update — is the cartridge defective?

No, as a rule it is not. Printer manufacturers occasionally release firmware updates that identify and restrict compatible cartridges — the cartridge itself remains fully functional. Many customers report that rolling the firmware back to the previous version helps (Google/YouTube search: printer model + “firmware downgrade”) and that compatible cartridges work most reliably when automatic updates remain switched off in the printer settings. Whether and how you apply this is solely your decision and responsibility.

❓ How fast is delivery?

Ordered before 5 p.m. and in stock: your order leaves our Swiss warehouse the same working day — delivered mostly the next working day, latest the 2nd. Free shipping across Switzerland and Liechtenstein. Live stock and the expected delivery date are shown at the top next to the add-to-cart button — if out of stock, we deliver as soon as possible, usually within 15 days.

Properties

Cartridge Size:	XL
Cartridge Type:	Tinte
Compatible Printer Brand:	HP
Printer Series:	Officejet Pro (OJ)
compatible printer models:	9010, 9010e, 9012, 9012e, 9013, 9013e, 9014, 9014e, 9015, 9015e, 9016, 9016e, 9018, 9018e, 9019, 9019e, 9020, 9020e, 9022, 9022e, 9023, 9023e, 9025, 9025e
manufacturer:	Plutoos
print color:	Magenta
❌ Not compatible with:	❌ Nicht kompatibel mit HP E-Series Druckern (z. B. OfficeJet E, Envy E, DeskJet E), wenn diese im HP+ / Smarter Printing System aktiviert wurden. In diesem Fall funktionieren ausschliesslich originale HP-Patronen.

Data according to manufacturer. Errors and changes reserved.